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Troubleshoot

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Customers

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Blog Posts

Distributed Tracing as a Foundation for Service Dependency Mapping

Distributed Tracing as a Foundation for Service Dependency Mapping

The Map Is Not The Territory I’ve spent countless hours staring at outdated architecture diagrams before the ink dried. We’ve all been there – trying to understand how our services interact, only to discover that reality has long since diverged … Read More

How 80/20 Observability Can Enhance Collaboration Between Dev and Ops

Beyond the Metrics Let’s be honest—we’re drowning in data. Every service, container, and function generates metrics, and somewhere beneath this avalanche of information lies the insight we actually need. But here’s the thing: DevOps’s biggest challenge isn’t technical. It’s human. … Read More

Urgent: Attention Required for Your FusionReactor Purchase via MyCommerce

Important Update: Changes to Our Payment Processing System As part of our ongoing commitment to providing the best possible service to our customers, we want to inform you about some important changes regarding our payment processing system. We’re managing a … Read More

OpsPilot Hub, The Future of Observability in 2025

Introducing OpsPilot Hub: Knowledge and Services Supercharging AI Responses with Contextual Intelligence

Introducing OpsPilot Hub We’re excited to announce two powerful new features in our FusionReactors AI assistant: OpsPilot Knowledge and OpsPilot Services. These innovative systems are designed to revolutionize how AI understands and responds to your queries by leveraging your organization’s … Read More

Cost of IT downtime

The Staggering Cost of IT Downtime

It’s a Critical Business Imperative In today’s digital-first world, the reliability of IT systems is not just a technical concern—it’s a critical business imperative. The cost of IT downtime has skyrocketed in recent years, with far-reaching consequences that extend well … Read More

5 Key Features That Deliver 80% of Monitoring Value at 20% of the Cost

5 Key Features That Deliver 80% of Monitoring Value at 20% of the Cost

In IT monitoring and observability, the 80:20 rule (the Pareto Principle) suggests that 80% of your results come from 20% of your efforts. At FusionReactor, we’ve embraced this principle to deliver a cost-effective observability platform that focuses on the features … Read More

Upgrade to FusionReactor 12.1.1 Now: Defect in FusionReactor 12.1.0 That Can Potentially Disable Metrics Shipper

On September 26th, 2024, we learned of a bug affecting some customers who upgraded to FusionReactor Agent version 12.1.0.  We want to provide a detailed account of the bug, its impact, and the steps we’ve taken to resolve it. Transparency … Read More

BoxLang supported by FusionReactor

BoxLang support in FusionReactor 12.1

FusionReactor Introduces Box Lang support in version 12.1 FusionReactor’s release of version 12.1 introduces support for BoxLang, a powerful scripting language increasingly popular in the ColdFusion and Lucee ecosystems.  BoxLang, developed by Ortus Solutions, is at the heart of modern … Read More

FusionReactor 12.1 release

FusionReactor 12.1: Expanding Horizons with Java 21 Support and Enhanced Cloud Integration

We’re thrilled to announce the release of FusionReactor 12.1, our latest update that brings exciting new features to enhance your application performance monitoring experience. This release focuses on expanding language support, improving cloud integration, and streamlining user access. Let’s dive … Read More

Beyond Cost: The Unexpected Benefits of Switching to a Lean Monitoring Solution

When considering a switch to a more cost-effective monitoring solution like FusionReactor, the immediate focus is often on the potential savings. However, adopting a lean observability platform can bring a host of unexpected benefits that go far beyond just reducing … Read More