Debugging in production environments has always been a challenge for development teams. We’re pleased to share insights from a US-based customer who has given FusionReactor 4 stars on Gartner’s Peer Insights for its powerful logging capabilities and intuitive interface for error detection.
Centralizing Logs for Efficient Debugging
“Extremely useful conglomeration of logs in a very easy to use interface that is extremely useful for debugging errors. In the past, in a production environment it was very useful for finding server issues as well.”
This feedback highlights one of FusionReactor’s core strengths: the ability to aggregate and present logs in a way that makes troubleshooting more efficient. By bringing together disparate log sources into a unified interface, FusionReactor helps teams quickly identify and resolve issues that might otherwise require piecing together information from multiple systems.
Standout Features
The customer identified three specific aspects of FusionReactor that they found particularly valuable:
Intuitive User Interface
This customer first mentioned FusionReactor’s ease of use. An accessible interface means less time spent learning the tool and more time solving actual problems—a crucial advantage when dealing with production issues.
Relations Tab for Requests
The Relations tab allows users to see connections between different request components, providing context that’s often missing when viewing isolated log entries. This holistic view helps identify root causes more quickly by showing how different system parts interact.
Detailed Error Drill-Downs
FusionReactor’s ability to provide in-depth information about errors allows developers to understand what went wrong and why quickly. These detailed drill-downs eliminate guesswork and enable more precise troubleshooting.
Areas for Improvement
While the overall experience was positive, the customer provided valuable feedback on aspects that could be enhanced:
“The JDBC logs really slow down requests. Log archive viewer should have drag and drop columns. Log viewer should be more customizable to display only the data desired.”
These suggestions point to opportunities for refinement in three areas:
- Performance optimization for JDBC logging to minimize impact on request times
- Enhanced column management in the log archive viewer for better customization
- More flexible viewing options to focus on the most relevant data
At Intergral, we value this kind of specific feedback as it directly informs our product development roadmap. We’re continually working to balance comprehensive logging capabilities with performance considerations and user experience improvements.
Business Impact
The customer indicated that FusionReactor helped them:
- Create internal/operational efficiencies
- Enhance decision making
- Improve business process agility
These benefits demonstrate how effective logging and debugging tools can contribute to broader business objectives beyond just fixing technical issues.
On-Premises Deployment
This customer deployed FusionReactor in an on-premises environment, showcasing the flexibility of our solution to work effectively across different deployment architectures. Whether your organization operates on-premises, in the cloud, or in a hybrid environment, FusionReactor can adapt to your needs.
Choosing FusionReactor
When evaluating monitoring solutions, this customer based their decision on:
- Product functionality and performance
- Strong services expertise
These factors highlight FusionReactor’s technical capabilities and the value of our experienced team in helping customers maximize their investment.
Enhance Your Debugging Capabilities
If your team struggles with piecing together information from multiple log sources or needs deeper insights into application errors, FusionReactor offers a comprehensive solution that simplifies the debugging process.
Start your free trial today to experience how FusionReactor can transform your approach to logging and error detection.
