Same platform. Same team. Bigger vision.
Today marks an important milestone for us: FusionReactor Cloud is officially becoming OpsPilot.
Before anything else, we want to be absolutely clear about what this means.
This rename only applies to FusionReactor Cloud.
FusionReactor APM – including the FusionReactor agent – remains FusionReactor.
Today marks an important milestone for us: FusionReactor Cloud is officially becoming OpsPilot.
We want to start with the most important point first: nothing changes about your service. You still have the same team, the same support, the same pricing, and the same platform you rely on today.
What is changing is the identity of the platform and the experience around it.
For some time now, OpsPilot has already been part of the product as the AI engine helping teams analyse telemetry, investigate issues, and surface recommendations. As the platform continued to evolve, it became clear that OpsPilot was no longer just a feature name. It had become the clearest expression of what the product is designed to do: help operations teams move faster from telemetry to understanding, prioritisation, and action.
That shift reflects a broader change in observability itself. Teams are not short of data. They are overwhelmed by it. Too many dashboards, too many alerts, and too much manual effort still stand between a problem and a resolution. The real value now comes from getting to root cause faster, reducing operational effort, and helping teams act with confidence — which is exactly where OpsPilot is focused. That direction is closely aligned with your own positioning work: lead with outcomes, rapid RCA, actionable remediation, and time-to-value.
Why the new name?
FusionReactor Cloud served us well, but it increasingly created the wrong impression.
FusionReactor Cloud sounded like this platform was simply an extension of FusionReactor, when in reality it has grown into a broader observability product in its own right. The goal of this rebrand is to make that clearer: OpsPilot is our observability platform. FusionReactor, as the monitoring agent for ColdFusion and Java remains an important product in our portfolio, but OpsPilot is the platform name that best reflects where the cloud product is today – and where it is going next.
The name also reflects the role the platform is increasingly playing.
OpsPilot is built to investigate issues proactively, recommend remediation and guide teams toward the next best action.
What’s launching today
Alongside the rebrand, we’re releasing the biggest UI update in our history.
This is a major step forward in how the platform looks, feels and works day to day.
What’s new:
- A fully refreshed, modern UI
- New side navigation for faster movement across the platform
- Full mobile and tablet support
- Multi-tenancy built in
- A new overview home page with clearer summaries and current status
- Alerting now front and centre
- An improved Servers view with crash protection analysis
- Better dashboards and exploration tools
- OpsPilot AI accessible throughout the product
This release is about making the platform more unified, more usable and easier to navigate – while bringing investigation, alerting and AI-led analysis closer to the centre of the experience.
What stays the same
Some things are changing. Many important things are not.
The following remain unchanged:
- Your account
- Your data
- Your integrations
- Your pricing
- Your support team
- FusionReactor APM (still accessible via the “tunnel” – available in the servers view)
- The FusionReactor agent
To get the most from the new experience, we do recommend upgrading to FusionReactor Agent 2025.2.
Why this matters
This launch is not just a visual refresh and it is not just a rename.
It is the foundation for the next phase of the platform.
Our roadmap is centred on helping teams move from observability data to faster action and measurable results. That means continued investment in AI-led investigation, clearer remediation guidance and broader OpenTelemetry support — all while keeping flexibility and avoiding unnecessary lock-in. Your internal positioning documents consistently reinforce that this is the right message: lead with operational outcomes, fast time-to-value, and measurable value, not technical architecture for its own sake.
In the coming months, that direction will become even more visible in the product:
- faster investigations,
- more proactive guidance,
- better prioritisation,
- and more intelligence built into day-to-day operations.
Looking ahead
We’re proud of what FusionReactor has stood for over many years, and that continues. FusionReactor remains a key part of our product portfolio and a trusted product for monitoring and instrumentation.
At the same time, we’re equally excited about what OpsPilot represents: a broader observability platform designed for the next generation of operational work.
Same platform. Same people. Bigger vision.
Welcome to OpsPilot.
