In the world of ColdFusion application monitoring, finding the right tools can make all the difference between struggling with performance issues and having complete visibility into your applications. Today, I want to highlight a recent G2 review that perfectly captures why FusionReactor APM has become the gold standard for ColdFusion monitoring.
A Customer’s Perspective
On April 3, 2025, a verified G2 reviewer shared their experience with FusionReactor APM, describing it as the “Best tool on the market for CF monitoring.” This isn’t just marketing speak – it’s the real-world experience of a developer who relies on the platform daily.
What stood out in this review was how the customer uses FusionReactor “on a daily basis to either assist in troubleshooting or just general performance monitoring.” This highlights the dual value proposition of FusionReactor – it’s both a powerful diagnostic tool for resolving immediate issues and a continuous monitoring solution that helps maintain optimal application performance.
Seamless Integration with ColdFusion
One of the most common concerns when adopting new monitoring tools is the complexity of installation and integration. The reviewer specifically noted that
“Installation and integration with Coldfusion servers is straightforward and easy to automate (we use Ansible).”
This ease of deployment removes a significant barrier to entry, allowing teams to implement robust monitoring without extensive configuration or downtime quickly. For DevOps teams managing multiple environments, the ability to automate FusionReactor deployment with tools like Ansible is a significant time-saver.
Customer Support That Makes a Difference
According to the reviewer, even the best software needs strong support, and this is where FusionReactor truly shines. They described the customer support as “stellar. Hands-on, without too much bureaucracy and back-and-forth with the support team, with quick turnaround times.”
In an industry where support tickets can sometimes disappear, FusionReactor’s commitment to responsive, practical assistance gives users confidence that they’ll never be left struggling with an unresolved issue.
The Evolution to Cloud and AI
Perhaps most interesting is the reviewer’s comment about their recent transition:
“We recently moved to the Cloud + AI platform, and it has more features than we know to use. We’re still learning the ropes, but it gives us a more holistic view of our infrastructure than our old on-prem deployments.”
This reflects FusionReactor’s evolution from a traditional APM tool to a comprehensive observability platform with AI capabilities. The “more holistic view” reference aligns perfectly with FusionReactor’s focus on full-stack observability, bringing together metrics, logs, and traces in a unified platform.
Real-World Benefits
The most compelling part of any review is understanding the tangible benefits users are experiencing. This reviewer was clear about their primary use case:
“It’s allowing us to track down bad-performing parts of our applications and identify areas of improvement either in code, resources, or configurations.”
They specifically called out the valuable insights provided by “the breakdown it offers on requests, along with profiling,” which help them improve and debug applications more effectively.
Why This Matters
This review reinforces what many have already discovered for ColdFusion developers and DevOps teams: FusionReactor APM delivers exceptional value through powerful monitoring capabilities, ease of use, and outstanding support.
As applications grow more complex and user expectations for performance continue to rise, having a tool like FusionReactor that can provide immediate troubleshooting assistance and long-term performance insights becomes helpful and essential.
Whether managing legacy ColdFusion applications or building new ones, tools that reduce time spent on diagnosing issues and improve overall application performance deliver real business value by enhancing user experience and freeing developer time for innovation rather than firefighting.
Have you used FusionReactor APM for your ColdFusion applications? If so, we’d love to hear about your experience in the comments below.
