Introducing OpsPilot Hub
We’re excited to announce two powerful new features in our FusionReactors AI assistant: OpsPilot Knowledge and OpsPilot Services. These innovative systems are designed to revolutionize how AI understands and responds to your queries by leveraging your organization’s unique information and service structure.
OpsPilot Knowledge: The Power of Context
OpsPilot Knowledge bridges your company’s specific information and our AI’s vast general knowledge. Here’s how it enhances your AI experience:
- Customized Knowledge Repository: Store your organization’s unique information in one centralized location.
- AI Integration: Our AI assistant taps into this knowledge when answering your queries.
- Contextual Responses: Receive accurate and highly relevant answers to your specific organizational context.
Key Features of OpsPilot Knowledge
1. Versatile Information Storage
OpsPilot Knowledge can store a wide variety of crucial company information:
- Application README files
- FAQs and their answers
- Typical customer support questions and resolutions
- Company roles and responsibilities
- Technical process instructions (e.g., configuring, logging)
- Team structures and contact information
- Project documentation and guidelines
- Onboarding materials
Storage Options:
- Snippets: For concise, text-based information (up to 5,000 characters)
- Files: For larger documents supporting various file types up to 10MB
2. Smart Organization System
- Intelligent Tagging: Improve searchability and provide context with ease
- User-Friendly Interface: Quick additions and intuitive filtering options
OpsPilot Services: Streamlining Service Management
OpsPilot Services complements OpsPilot Knowledge by providing a robust system for managing and discovering your organization’s services. This feature ensures that your service information is always up-to-date and easily accessible.
Key Features of OpsPilot Services
1. Automated Service Discovery
- One-Click Updates: Automatically pull and refresh service information
- Comprehensive Service Pages:
- Track information completeness with progress bars
- Add custom metadata for tailored service details
- Support for non-FR (Functional Requirement) services
2. Service Information Management
- Description Field: Briefly explain what each service is and how it works
- Tagging System: Organize services for better searchability
- Service Metadata:
- Add owners (useful for suggesting contacts for issue resolution)
- Create custom metadata categories (e.g., programming language used)
3. AI-Powered Recommendations
- Smart suggestions for adding relevant snippets to services (coming soon).
The OpsPilot Advantage
By combining OpsPilot Knowledge and OpsPilot Services, you get:
- Hyper-Relevant AI Responses: Get answers that truly understand your company’s context and service structure.
- Reduced Misinformation: Minimize the risk of outdated or incorrect information in AI responses.
- Improved Efficiency: Save time with an AI that understands your specific processes, terminologies, and services.
- Enhanced Problem-Solving: Empower your team with an AI assistant that can draw on your organization’s collective knowledge and service information.
Real-World Impact
Imagine asking the AI about your company’s deployment process or a specific service issue. With OpsPilot Knowledge and Services, the AI doesn’t just provide a generic answer – it gives you insights based on your actual procedures, service structures, past incidents, and company-specific solutions.
Get Started Today
Experience the future of contextual AI with OpsPilot Hub including Knowledge and Services. Here’s how you can get started:
- Existing FusionReactor Users:
- Log in to your FusionReactor account
- Navigate to the OpsPilot tab
- Start populating your knowledge base and service information
- New Users:
- OpsPilot is exclusively available through FusionReactor Cloud
- To access OpsPilot features, start a FusionReactor trial:
- Sign up for a free trial of FusionReactor
- Once your trial is active, you’ll have access to OpsPilot and its new features
Ready to transform your interaction with AI? Whether you’re an existing FusionReactor user or new to our platform, OpsPilot Knowledge and Services are just a few clicks away. Please take advantage of this opportunity to empower your AI with the context it needs. With OpsPilot, every query becomes an opportunity for precise, organization-specific insights!
If you have questions about starting your FusionReactor trial or accessing OpsPilot, please get in touch with our sales team. We’re here to help you harness contextual AI’s full potential for your organization.
