This page provides a description of the Fusion Product Maintenance program. Please read carefully, as it contains information about activating and maintaining your subscription. If you have any questions about activating your subscription please contact us.
Maintenance Policy
*Subject to change at any time at Intergral's discretion
Maintenance entitles you to receive version upgrades (for example, an upgrade from version 2.0 to 3.0) when and if commercially available, during the active maintenance period, for Fusion product for which the maintenance is originally purchased. A maintenance period is one to two years from the date of activation. Intergral shall solely determine what constitutes an upgrade. Use of any upgrade distributed to you pursuant to the terms of this Maintenance Policy shall be governed by the Intergral End User License Agreement corresponding to the Fusion product to which the upgrade is applicable. Maintenance is not transferable.
Purchase of maintenance is optional; however, if you choose to purchase maintenance, you must do so at the time you purchase the corresponding license to the Fusion product.
Distribution & Renewal of Subscriptions
You will be notified when upgrades are available for download by email (if you have provided Intergral with a valid email address when you purchased). YOU MUST NOTIFY INTERGRAL IMMEDIATELY IN THE EVENT OF A CHANGE IN YOUR EMAIL ADDRESS OR CONTACT INFORMATION. To change this information, email the updated information with your license key to sales@fusion-reactor.com.
Maintenance renewals may be purchased up to 31 days after your maintenance expiry date. Upon the renewal of your maintenance, the new maintenance period start date will be the date immediately following the date of expiration of your then-current maintenance. Failure to renew your maintenance after 31 days after your maintenance expiry date will result in cancellation of your maintenance. To reinstate a cancelled maintenance, you must purchase a Fusion product upgrade with maintenance.
