Browse Issues

FRS-3 - Which installer should I download?
FRS-4 - How can I get FusionReactor working on my custom ColdFusion MX install?
FRS-5 - Why can't the native library 'libFusionReactor.so' be loaded?
FRS-6 - FusionReactor doesn't start after upgrading from a manual 1.0.x install to 2.0.
FRS-7 - I did a manual install and now FusionReactor does not start.
FRS-8 - I keep seeing "instance license has expired" in my FusionReactor logs.
FRS-9 - I can't figure out how FusionReactor works.
FRS-10 - When I kill a process it is listed as having an HTTP return code of 200 OK.
FRS-11 - I'm using ColdFusion MX with the inbuilt web server and I see requests for images and style sheets. How do I get rid of these?
FRS-12 - I have disabled both webservers for FusionReactor and now I can't access the FusionReactor Administrator any more!
FRS-14 - I keep seeing "java.lang.Exception: License Exception - License is not of type Enterprise". in my ColdFusion error log.
FRS-15 - Will FusionReactor Enterprise monitor and control Enterprise (EAR) and Web (WAR) applications other than CFMX running under JRun4 and/or other J2EE web application servers? If so, which FR features are independent of CF and so will operate in this mode?
FRS-16 - Will one instance of FusionReactor Enterprise be able to monitor and control remote instances of FR Standard, or must all be FR Enterprise?
FRS-17 - Does FusionReactor Enterprise allow fine-grained control (e.g. drill-down into requests, memory, etc.) of the other FR instances it manages, or is the Enterprise Dashboard the only data view of remote instances?
FRS-18 - I am unable to log into FusionReactor!
FRS-19 - Why do I sometimes receive a JRun "application not ready" error after killing a JRun request?
FRS-20 - Why does the system sometimes lock up, or behave nondeterministically after killing a thread?
FRS-22 - After killing a thread or request, or after FusionReactor CrashProtection aborts a request, I receive java.lang.IllegalStateException, javax.servlet.ServletException and java.lang.ThreadDeath error in the standard error log.
FRS-23 - Why do I get Crash Protection low-memory alerts even after killing the request which was taking up all the memory?
FRS-24 - Sometimes I kill all running requests but they remain in the list. Why is that?
FRS-25 - Why doesn't soft kill always work? (Understanding Soft Kill Limitations)
FRS-26 - I'm using the FusionReactor JDBC Driver Wrapper and I can see in FusionReactor's JDBC view that the query is running, but Soft Kill still doesn't work.
FRS-27 - I switched to Java 5 and now my ColdFusion MX application no longer works!
FRS-28 - When I use the 'Redirect to URL' Survival Strategy, why do I sometimes receive a server error instead of the redirection target?
FRS-29 - Timeout protection (when set to low values) is breaking ColdFusion MX.
FRS-30 - I killed a request and now my ODBC datasource has hung!
FRS-31 - I've added an Exception to Crash Protection, but the page is still being aborted.
FRS-32 - PDF files are not transferred in compressed mode, even when GZIP response compression is enabled in the configuration. (FusionReactor version 1)
FRS-33 - How do I set up and use the JDBC Wrapper?
FRS-34 - How do I use FRAPI?
FRS-35 - The stack trace feature doesn't work (FusionReactor version 1)
FRS-36 - I don't see colors in the stack traces.
FRS-37 - How do I enable Stack Traces with Tomcat? On Windows (without service wrapper)
FRS-38 - How do I enable Stack Traces with Flex Data Services?
FRS-39 - How do I enable Stack Traces with JBoss?
FRS-40 - Why doesn't CPU Monitoring / Stack Traces work?
FRS-41 - When I use Request/Response Capture, why are some of the '.bin' body files empty?
FRS-42 - My server is running out of disk space!
FRS-45 - Why can't I upload my license file (using Firefox)?
FRS-46 - Which installer should I download?
FRS-47 - I have installed FusionReactor but it does not start!
FRS-48 - I have uninstalled FusionReactor and now my ColdFusion MX Server does not start anymore. (FusionReactor version 1)
FRS-49 - My FusionReactor 1.0 installation has become corrupt. When I try to uninstall it the Uninstaller fails with an error message. How can I manually clean up my system and reinstall FusionReactor?
FRS-50 - I get a Null Pointer when using CFCHART
FRS-51 - How do I install a FusionReactor hotfix?
FRS-53 - Can the request log be set to show URL variables when working with Fusebox apps?
FRS-54 - Running FusionReactor on a server that runs under a non administrative user account
FRS-55 - Images aren't being displayed on the FusionReactor login page.
FRS-57 - I have started to experience a higher number of Coldfusion timeouts than usual, and the notifications do not contain enough detail for me to see what is going on when the slow request is a POST request, can these be sent by email?
FRS-58 - When will CPU and Stack Trace be supported on OSX servers? I get an error from the Native Library that my VM is not supported.
FRS-60 - On Linux, does FusionReactor require that that X is running or just that the X libraries are installed?
FRS-61 - When I install FusionReator, the icon in the Enterprise Dashboard is red with "COMM" flashing?
FRS-62 - I'd like to see overall memory usage for the last 7 days, rather than the default of the last 12 hours. what is the largest History Size that you would recommend before performance becomes an issue?
FRS-65 - Error log contains warnings: java.util.prefs.WindowsPreferences WindowsRegOpenKey1
FRS-67 - How can I restart a connection with a FusionReactor instance, without restarting the server?
FRS-68 - Is it possible to monitor ODBC connections as well as JDBC connections in FusionReactor?
FRS-69 - I'm attempting to install FR on Linux (RedHat) with CFMX7. And I get a request to download a new JRE. Will this affect my CFMX7 installation or is the JRE only for FR?
FRS-70 - I'm trying to install the trial version of FusionReactor on a couple of web servers. Initially I get an error that the installer is unable to locate java.exe. As soon as I select the file, the installer exits.
FRS-71 - I get the following error when trying to install FusionReactor on Windows XP: com.install4j.api.windows.WinRegistry$ExpandSring
FRS-74 - Why am I seeing all requests listed twice?
FRS-76 - When installing, I get a "entry point not found" error with the following message: The procedure entry point_JVM_GetClassAccessFlags@8 could not be located in the dynamic link library jvm.dll
FRS-77 - I have Installed ColdFusion on WebSphere. Is there a way to install FusionReactor, to monitor ColdFusion on this environment?
FRS-78 - How can I get fusion reactor to work off a subdomian?
FRS-79 - How big should my History Size be set on a very busy site so I can see requests from the last minute?
FRS-80 - When installing FusionReactor on Windows with ColdFusion MX 7 (Server Configuration), I get an error stating that ColdFusion MX 7 Server does not have a valid instance and to choose a different server.
FRS-82 - My page accessed an Excel datasource but FusionReactor doesn't like it.
FRS-84 - How can I best monitor a set of (distributed) servers with FusionReactor?
FRS-86 - I keep getting alerts from the main FusionReactor dashboard about remote servers, informing that the remote servers are unavailable, followed by another alert (within a minute) stating that it is available again.
FRS-87 - How do I install FusionReactor on a J2EE ColdFusion MX 7 installation deployed to the examples domain of WebLogic 8.1 on a UNIX platform?
FRS-88 - How do I install FusionReactor on a J2EE ColdFusion MX 7 installation deployed to the examples domain of WebLogic 8.1 on a Windows platform?
FRS-89 - Can FusionReactor workwith ColdFusion MX J2EE when installed on websphere 5.1.1, if so are there any deployment instructions?
FRS-90 - Does FusionReactor use the same rules as ColdFusion when aborting processes that exceed a certain crash protection timeout?
FRS-91 - I have enabled Timeout Protection to abort and notify after a period of time. However it does not seem to be killing requests that run for longer than the defined time. Am I missing something?
FRS-92 - I'm Using the ActivePDF COM object on my server. Occasionally the COM object will get hung up and the only way to make it work again is to kill the jrun.exe process which autmatically respawns. Can I kill the jrun.exe process via FusionReactor?
FRS-93 - Where can I find a description of the fields that are in the request log?
FRS-94 - I cannot see my ColdFusion error pages anymore!
FRS-95 - Can I enter multiple email addresses for the notifications?
FRS-98 - I did a manual Install of FusionReactor and cannot see the current instance in the Enterprise Dashboard afterwards
FRS-99 - I'm installing FusionReactor on Windows. I am trying to run CF7 using JRun4. I've gone through the manual installation steps as found in your installer PDF, but i keep getting an error.
FRS-101 - Is there a way to kill and restart Jrun.exe when it reaches a certain memory usage or percentage?
FRS-102 - Sometimes Crash Protection does not kill long running requests.
FRS-103 - need to run CFMX7 under a different domain account allowing CFMX to have network access rights. However, as soon as I give CFMX this user account to run under, everything breaks with Fusion Reactor?
FRS-104 - What is Request Content Capture?
FRS-105 - I manually installed FusionReactor using the built in web server on Port 8088 & everything seemed to work. I updated some settings in the interface, followed by a CF restart. All I see now is the License Expired screen. Is my license file old?
FRS-107 - Can you recommend a good Memory Protection Percentage?
FRS-108 - I don't see calls to the CFStoredProc tag in the jdbc tab.
FRS-109 - I can't get past the install screen. I completed the "Target Server" screen, but the next screen is very confusing. I'm using CFMX7, but I'm then asked to "Specify the home directory of the server". What does this mean?
FRS-110 - Is it possible to use the Fusion Reactor API (FRAPI) to query current free memory? I wasn't able to determine if it's possible in the Java Docs. Any ideas?
FRS-112 - I have licensed installs on my web servers and the log files are filled with WARNING entries. Has something been installed incorrectly?
FRS-114 - When I kill a process, it times out and remains in the list as "Killing". Shouldn't this kill it immediately?
FRS-116 - The CFGraph tag in CFMX 7.2 doesn't seem to work with FusionReactor installed.
FRS-117 - Will I still be able to access FusionReactor even if CF becomes unresponsive?
FRS-118 - The FusionReactor built in web server is hanging. Is there a way to config IIS to access FR as a virtual directory, or to restart the built in web server without restarting CF?
FRS-119 - How do I rename instances within FusionReactor?
FRS-120 - How can I view fusion reactor from the web - i.e. not from within my server?
FRS-121 - I'm looking for detailed information on the compression settings of FusionReactor. Is this an interface for IIS 6 compression or does it compress the files using your own technology?
FRS-122 - I am running FR on a multi-instance server, and I've removed one of the instances from the cfadmin, but it still shows in the FusionReactor instance manager, how can I remove it from there as well?
FRS-125 - Can FusionReactor monitor instances of applications installed concurrently on multiple separate machines ?
FRS-127 - The trial period of FR2.0 is over and I want to return to FR1.0. The uninstaller for FR2.0 appears to be GUI only but the development server is headless. What is the best manual process for uninstalling FR2.0 and restoring FR1.0?
FRS-129 - I need to manually run the installation for FR 2.0 on Solaris SPARC because I don't have access to X, but the only options on the download page are for Windows and Linux. Is there a manual install zip available for Solaris?
FRS-131 - I have installed FusionReactor 2 on a system that had FusionReactor 1 installed before and now it does not start again
FRS-132 - My ColdFusion server is hung on a request. I've maxed out on simultaneous requests, and other requests are queuing. Will I still be able to view things in FR? I notice the pages are CFMs themselves, can FR be ran separately from CF in this sense.
FRS-133 - How can I programmatically interact with FusionReactor? Can we programmatically kill a process after a certain time or if there are x number of the same files taking a long time?
FRS-134 - I'd like to get more information on the log files of FusionReactor. Where are the request history and longest request saved? In Advanced Settings, I see some settings for the log files but I don't see where they are saved?
FRS-135 - How do I know how much memory FusionReactor is taking, and does it run in Jrun or in a separate process?
FRS-136 - Will fusion reactor be able to tell me after I have restarted cf what site is causing the issues?
FRS-137 - Is it possible to view specific object memory usage, using Fusion Reactor?
FRS-138 - My CFMX7.01 server often restarts, sometimes once a day. I've been unable to figure out why. Would FusionReactor help me with this problem?
FRS-143 - Can FusionReactor 1.0 monitor CFMX 7 running on JRun server instances, i.e. in multiple instances on one server?
FRS-144 - Is there any way we can log slow requests, and or the request history directly into a SQL database? I'd like to be able to have long term storage of slow requests, and run reports off of this data if this is possible?
FRS-145 - During FR install, the program detects where the CF files are sitting it maps for an older (not running) version of CFMX. I'm actually running CFMX7 on a multiserver install. Where do I map the config settings for CFMX7?
FRS-146 - As CFMX6 already have FR running with it, in order to upgrade I uninstalled FR, rebooted, updated CF and then reinstalled FR against CFMX7, would that be the recommended approach for CFMX6->7 upgrades?
FRS-147 - Does FusionReactor 1.0 support ColdFusion 5 and does it track CFLOCK errors that can arise for memory reasons?
FRS-148 - I killed a long running request that was using a lot of memory but it hasn't returned to normal. Shouldn't the JVM clear the memory?
FRS-149 - I've been using FR on a problem server, and the Crash Protection doesn't seem to be very reliable. I have it set to kill any requests longer than 120 seconds, but most of the time it doesn't!?
FRS-150 - I increased FusionReactor Version 1.0.6: Metrics Settings: History Size: from 100 to 1000 and now I've started having server problems!?
FRS-151 - Does fusion reactor support CFMX7 enterprise war deployment on tomcat 5.5?
FRS-153 - If I purchase your product, are you able to install it for me?
FRS-155 - I have forgotten the login password for FusionReactor. Is there any way to retrieve or reset the password without reinstalling the software?
FRS-156 - Can the system alert me if a bottleneck is starting to build up?
FRS-157 - What are best practices for using the 'Redirect to URL' survival strategy?
FRS-159 - FusionReactor 2.0.3 Release Notes and Resolved Issues
FRS-160 - default-err.log contains com.intergral.fusionreactor.I.J: Unauthorized - bad password for http://.....:8088/fusionreactor/fService.cfm
FRS-161 - Importing FusionReactor log files into Excel to generate graphs easily
FRS-162 - FusionReactor 2.0.4 Release Notes and Resolved Issues
FRS-163 - I couldn't upgrade my 1.0.x FusionReactor to the latest version.
FRS-165 - FusionReactor doesn't find my JRun4 servers.
FRS-166 - My SQL string queries and binary conversions stop working when the JDBC Wrapper is installed
FRS-167 - Why do I see a query with statement '0' reported on every page I run?
FRS-168 - FusionReactor trial expires immediately on a Java6 VM running on Linux or Solaris
FRS-169 - Using Regular Expressions in FusionReactor
FRS-171 - I don't see CPU graphs, Enterprise Dashboard, memory graphs and the Refresh button.
FRS-172 - When using builtin Macromedia/ColdFusion database drivers with CF6 and CF7 using SelectMethod=cursor, killing a request manually or with Crash Protection causes the request to hang indefinitely
FRS-173 - FusionReactor Support on IBM J9 JVM
FRS-176 - CPU Graph Always Shows Zero
FRS-179 - Can't generate stack traces under Windows (2000, 2003, XP, Vista), Java 1.4
FRS-180 - Why do my Enterprise Dashboard icons occasionally briefly flash critical (red)?
FRS-181 - The Enterprise Status Monitor sometimes reports the monitoring instance as up or down.
FRS-184 - Which J2EE application servers does FusionReactor support?
FRS-186 - How does FusionReactor integrate with ColdFusion MX and does it have any effect on it?
FRS-187 - Will FusionReactor affect the performance of my ColdFusion MX server?
FRS-188 - FusionReactor 3.0.0 Release Notes and Resolved Issues
FRS-190 - Updating FusionReactor 2.0.x to 2.0.4 Hotfix
FRS-191 - Null Pointer Exception when viewing websites whose instances have been upgraded to FR 3.0.0
FRS-192 - Graphs and Enterprise Dashboard stop updating when the system clock is changed
FRS-193 - How can I go back to FusionReactor 2.0.4 after having updated to version 3.0 without losing my configuration?
FRS-194 - After upgrading a FusionReactor 2.0.4 to FusionReactor 3.0.x, I can no longer log in
FRS-196 - Stack Trace (stack dump) sometimes stops working although they did work when FusionReactor was started. (Only affects Windows servers).
FRS-197 - Stack Trace (stack dump) sometimes stops working although they did work when FusionReactor was started. (Only affects Windows servers).
FRS-198 - Problems with installing or activating a license
FRS-199 - 64bit FusionReactor Support (including ColdFusion 8 on 64 bit platforms)
FRS-200 - Solaris CPU Monitoring does not work: Loading native library failed: libFusionReactor.sparc.so Cause: /opt/coldfusionmx7/lib/libFusionReactor.sparc.so: ld.so.1: cfmx7: fatal: libstdc++.so.6: open failed: No such file or directory
FRS-203 - FusionReactor Enterprise Dashboard 1.0.0 Release Notes and Resolved Issues